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Our Services

Property Management

This is the service most of our landlords go for, within our Property Management service we provide:

A detailed property inspection form will be provided detailing the general condition and contents and will be checked at the termination prior to any deposit being repaid to the tenant.

Collecting ongoing rental payments and forwarding them by bank transfer to your chosen account along with issuing a monthly statement.

Inspecting the property at agreed intervals to ensure that the tenant/s are fulfilling their obligations under the terms of their tenancy agreement.

Action against the tenant in the event of rental arrears or any other breach of condition within the tenancy agreement.

Organising repair or maintenance, instructing a tradesman to attend the property, obtaining estimates where necessary, supervising works and settling accounts. This shall be subject to the agreed cost limit, however in an emergency; the right is reserved to proceed without prior authorisation.

Carrying out a full property inspection at the end of each tenancy and dealing with matters relating to unfair wear and tear
before releasing the tenantís deposit.

Re-letting the property unless otherwise instructed by the landlord.

Tenant Find

With the Tenant Find service, the landlord would become solely responsible for any issues that arise following the commencement date of the tenancy.

The Tenant Find service will provide the following benefits:

  • Provide a rental valuation of your property.
  • Local and national marketing, including access to our database of waiting tenants.
  • A professional “To Let Board” where appropriate.
  • Carrying out an accompanied viewings with prospective tenants.
  • Free advice on the presentation and preparation of your property.
  • Considering applications from prospective tenants and (if required) guarantors in order to assess suitability.
  • Preparing and signing as agent on your behalf a suitable tenancy agreement in accordance with current law.
  • Ensuring that service suppliers details are given to the tenant (i.e. Gas, Electricity, Water rates and telephone Services, where applicable).

To arrange a free, no obligation market appraisal of your property give us a call on 01382 214488

Maintenance Request

We take Looking after our tenants and our properties very seriously. That’s why we have a Tenant Support Line and an online contact form.

Emergencies

In the event of an Emergency, such as a burst pipe, we recommend you use our Tenant Support Line. Please call 01382 214488. Our support line is manned 7 days a week and 365 days a year.

If you smell GAS or have a gas emergency please contact Transco on 0800 111 999.

Non Emergencies

For non-emergency issues, such as a repair or anything else, please use our online contact form below, we will deal with your request within 48hours.

If you are unsure about which method to use then give us a call on 01382 214488, this service is in place to assist you with any issues you may have, including paying your rent or deposit. We’ll do everything we can to help you.

Important

Whatever the nature of your problem, particularly with things like leaks, it’s important you report them as soon as you can. This way we can fix the problem whilst it’s small. Should you delay reporting an issue and it becomes worse and causes other damage you may find yourself or your guarantor responsible for the cost of the additional damage.

Please Note: When completing the form below, if you don’t have an email address then call 01382 214488.

Maintenance Request Contact Form

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